EndNote at the University of Melbourne

Request EndNote Support

The EndNote Support service is supplied by the University's Liaison Librarians. Assistance is available with standard installation and EndNote operation queries relating to versions supported by the library. Only very basic troubleshooting with technical problems is available.

Assistance with technical problem solving should be addressed to the EndNote company help desk supplied in Australia by Thomson Scientific. A detailed manual is supplied with all EndNote installations and can answer many queries, along with the internal help system in the product.

This form is submitted electronically to EndNote support staff who work on your support requests between Monday - Friday, 9.00am-5.00pm. Requests submitted outside of these hours will be processed the following day.


Please enter your details

Name:	*req
Phone:
Unimelb email username:	*req
To verify your username please check your details in the Account Registration System)
Student / Staff:	*req
Faculty/Department/School/Centre:	*req
Please enter details about your EndNote query:
Version of EndNote:	*req
Computer operating system:	*req
Issue with:	*req
Please add description here ( please include version of MS Word if applicable to query):
*req

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